A Sub Contractor Portal for Contractors
Think Upwork but instead of freelancers you are a Contractor looking for Sub Contractors to complete a job, Sublink is the latest tool to accomplish that task.
Segmented Sessions for Easy Tracking
A user is given a pre-defined set of scenarios to practis each day, the app has a small gamification method to keep users engaged and the company knowledgable about who is actively training and who is lagging behind.
Admin’s or Trainers can setup a Practis Sets, which contain Scenarios & Challenges these are predefined scripts that help employees train on pertinent company content delivery methods and ways of handling problems in accordance with a pre-defined script.
Trainer iOS Solution
We provided optimal UX for taking a user through the process of their daily regime of reps. Gamifying was key to keeping engagement as we saw during user testing and after user testing that most users felt like it was a good product but didn’t know if they would keep up with the training. We followed a Duolingo like gamification trying to encourage users to complete a full day’s work and even get ahead.
Practis Set Creation
Part of the challenge of this product was creating a Practis Set, we wanted to allow the Trainers to do it in an informative and intuitive way, we decided to break the process into 2 steps, first the naming and categorizing of the Practis Set and the second step developing & organizing the content for the set.
We also ended up giving the Trainer a custom segmentation tool at the top that allowed them to decide how they want to “serve” the Practis Set to users, either by hours in a day or # of days - the System would then dynamically generate how many reps a user would do on any specific day.